Respect includes consideration for other people’s privacy, their physical space and belongings; and respect for different viewpoints, physical ability, beliefs and personality. A respectful workplace is one where all employees are treated fairly, difference is acknowledged and valued, communication is open and civil, conflict is addressed early and there is a culture of empowerment and cooperation.

Honesty is when you speak the truth and act truthfully; it is valued in every communication and transaction between patients and employees; it is a fundamental need between people in the workplace, because it creates an atmosphere of trust and confidence.

Compassion involves an authentic desire to help others, and having a positive effect on others elicits a positive emotional response. When we treat ourselves and others compassionately, we tend to come together in a contributory manner that raises the group to greater heights as a whole.

(Compassion literally means “to suffer together” – it is defined as the feeling that arises when you are confronted with another’s suffering and feel motivated to relieve that suffering.)

Loyalty is when you are devoted to the success of your organisation and believe that being an employee of this organisation is in your best interest. Not only do you plan to remain with the organisation, but you do not actively seek for alternative employment opportunities.